We have a limited refund policy. Since we are just a platform that connects parents/students to teachers/childcare professionals we cannot give refunds for quality of service. We have designed the payment method to be fair for all parties involved and hopefully hold everyone accountable for their side of the deal. However, the following cases may make you entitled to a refund:
We urge parents to form contracts and refund policies privately with the teachers/child care professionals, to ensure a fair and equal transaction.